Privacy Policy
- What is personal data?
Any information relating to an identified or identifiable natural person (‘data subject’) is considered to be personal data; the identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person (Art. 2 GDPR). Indicative personal data can be considered your full name, your brand name, your address, your e-mail address, location data, IP address, cookie identifiers, your tax identification number, your registration number (for legal persons) and so on (hereinafter referred to as Personal Data or Data for the sake of brevity).
- Who is the Controller?
The company Babatsikou Vasiliki L.P., which is based on Kondylaki Street no. 6-8 Chania Crete, P.C. 73131 with VAT number 802109955, tel: 28210 70891, email: info@bonamas. gr (hereinafter referred to as the “Company”), is the Processing Manager of your personal data. The Company, in the context of the exercise of its business activities, processes personal data relating to natural persons for whom identification of data is obtained (such as, but not limited to, the Company’s customers, suppliers, shareholders and investors, as well as ordinary users of the website), in accordance with the applicable national legislation and the European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) as in force.
For any questions you have about this Statement, you may contact the Company and the Data Protection Officer at the following contact details:
Email: info@bonamas.gr
Address: Kondilaki No. 6-8 Chania Crete, P.C. 73131
Phone: 28210 70891
- What is the processing of personal data?
Processing is any operation or series of operations carried out, with or without automated means, on personal data or on sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, information search, use, disclosure by transmission, dissemination or any other form of making available; the correlation or combination, limitation, deletion or destruction (Art. 2 GDPR).
- Data we collect from you:
During the electronic purchase of products, we collect and maintain only the necessary information of the Customers for the completion of the transaction (name, address details, bank account details where bank transfer or remittance is chosen as a payment method, etc.) and your contact details (phone number, e-mail address, etc.) to contact you for issues related to the provision of our services. We collect only as much information as you provide to us. For the on-line payment of the products, the customer may also require the credit, debit or prepaid card details (cardholder name, card number, expiration date and CVV). These details are filled in in the special form of the payment provider (NBG) which we use and are never disclosed to third parties. For the terms and conditions of keeping your personal data by this provider, please consult the provider’s privacy policy.
Users who visit our website may under certain conditions be asked to disclose to us their personal data (e.g., name and e-mail) in order to register and create a user account, to send promotional or informative material and/or to be able to contact them.
The data collected through our website can also be combined with data provided in other cases, for example, when you call its call centers or participate in competitions and promotions. The personal data given to our Company, in these cases, may be incorporated into existing databases and stored, in order to simplify the management systems of your data.
- Data we collect by automated means:
When you use our website, your device automatically provides us with data so that we can serve and adjust our response to you. The type of information we collect by automated means generally includes technical information about your device, such as the IP address or other identifier of the device, the type of device you use and the version of the operating system. The data we collect may also include usage information and statistics about your interaction with the website. Information about the URLs of the web pages you visited, the listed pages and the output pages (referring/exit pages), the page views, the time spent on a page, the number of clicks, the type of platform, the location data (if you have enabled access to your location) and other information about how you used the website. This information is collected using Cookies and other similar tracking technologies;
We should inform you that for the management of our portal we use Google Analytics, a web analytics service, managed by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Google Analytics is used only with your consent to monitor traffic to our website. In this context it collects your browsing history on our website, the tracking time of each of our subpages, the site data from which you visited our website and your IP address, the time of access, the country from which access was attempted, the frequency of your visits to our website etc. This information is collected using Cookies. This data is necessary for us to optimize our services to you and for online advertising purposes. With each visit to our website, such personal data, including your IP address, will be transmitted to Google. This personal data is stored by Google for its own purposes. Google may transfer similar personal data through the technical process to third parties, but also to Google LLC, in the United States of America. For more details you can visit the following websites:
https://policies. google. com/privacy? hl=en
https://policies. google. com/privacy? hl=en
https://marketingplatform. google. com/about/analytics/.
- What data do we not collect?
We do not collect or gain access in any way to special categories of (“sensitive”) personal data or data relating to criminal convictions and offenses of our customers. The customer has the obligation to refrain from providing such data, concerning himself or to third party data subjects. In the event that a customer provides such data to the Company, they will be deleted as soon as they come to our attention. Our Company bears no responsibility towards customers or third parties for any provision and/or processing of sensitive data due to the actions or omissions of customers in violation of their above obligation.
- For what purpose do we process your personal data?
We collect, process and store your personal data, which you provide to us upon entering the website, your transaction in the online store, by telephone, or by any other means a) for the purposes and in the context of the sales contract concluded between us and for the fulfillment of our contractual obligations, b) for our compliance with our legal obligation under national or EU law, c) to exercise all our legal rights, defend our interests and pursue any legal action against you, d) to the extent necessary to prevent or prosecute abuse or other illegal behavior on our website, e) to promote, advertise and inform users about our products and services.
- To whom do we transmit your personal data?
During the transmission of your personal data, we seek to ensure the highest possible level of security. Your data is transferred to our Company, which has access to its employees and partners, who are responsible for processing your data on our behalf, as processors. Our partners are natural or legal persons who provide us with services to facilitate the execution of the sales contract concluded between us and the fulfillment of our contractual obligations. Such can be:
- Transport companies
- Cooperating banks and the electronic payment server (NBG), as legally represented. During the payment process, we do not record or store payment information during this transaction, such as credit card numbers or additional banking or other information. You provide this information directly to the respective payment service provider exclusively.
- Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Our partners are provided only with the personal data of our customers necessary for the execution of the sales contract. The recipients of your personal data may be located in a country other than the one in which the collection took place, the legislation in which it may not provide the same level of protection. Although we seek to conclude the necessary contracts and agreements to ensure the security of your personal data, the Company is not responsible for the processing they receive from its partners and which is in accordance with their own privacy policy. By using our website and transacting with our online store, you grant our Company permission to transmit your data to third parties who provide services for us.
- For how long do we keep your personal data?
We retain your personal data for as long as necessary to fulfill the purposes of this privacy policy (unless a different retention period is required by applicable law). At the end of this time your data will be completely deleted.
- What are your rights?
- a) You have the right to be informed about the collection and use of your personal data,
- b) You have the right to receive confirmation as to whether or not your personal data is being processed by the Company and, if so, you have the right to access the personal data in a short, intelligible, transparent and easily accessible format,
- c) You may request the correction of inaccurate or incomplete personal data concerning you,
- d) You have the right to request the erasure of your Personal Data, without undue delay, under the conditions specified by law,
- e) You have the right to ask us to limit our processing activities only to specific purposes, under the conditions set by law,
- f) You have the right to receive your personal data in a structured, commonly used and machine-readable format, as well as the right to transmit such data to another controller;
- g) You have the right not to make decisions about your personal data solely on the basis of automated processing, including profiling.
- How can you exercise your rights?
To exercise or be further informed about your rights and this privacy policy you can contact our Company at the email address info@bonamas. gr or by phone 28210 70891. In order to confirm your identity so as to maintain the confidentiality of your information, we may ask you to confirm certain details of your ID, or if you have authorized a third party to exercise your rights on your behalf, to display their legal documents.
If you exercise any of your rights and are not met, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www. dpa. gr): Postal Address: Kifissias 1-3, P.C. 115 23, Athens, Call Center: +30-210 6475600, Fax: +30-210 6475628, Email: complaints@dpa. gr.
- Applicable law
In any case, the management and retention of your personal data is carried out in accordance with the provisions of Law 4624/2019 on the protection of personal data in compliance with Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Regulation on Data Protection), as they are in force from time to time, as well as any other relevant legislative or regulation on the protection of personal data as well as the applicable laws and regulations on e-commerce and the protection of consumer rights.
Cookies Policy
- What are Cookies?
Cookies are small pieces of information (files), in the form of plain text, that are stored on your computer (or other devices with internet access, such as a smartphone or tablet) when you visit various pages on the internet. Cookies do not contain any personal information that can allow a third party to access your computer’s files, or to communicate with you. They do not store contact details, email addresses or telephone numbers. On the contrary, they may contain information such as the web pages visited by the User. Cookies do not cause any damage to your computer, nor to the files stored on it. They are completely harmless. Cookie technology helps us to provide material that suits the User’s interests. Without them, your personal preferences would be impossible to store and every time you enter a website, it would be like entering for the first time. Our website, like any other website for its operation, uses Cookies.
- Which Cookies do we use?
Necessary Cookies:
The absolutely necessary Cookies for the proper functioning of our website and which allow you to use it (shopping cart cookies, etc.). Without them we cannot effectively offer you our services.
Functionality Cookies:
They allow our website to remember the User’s choices in order to provide personalized functions (username, language options, etc.).
Performance Cookies:
These are cookies that utilize the way visitors use the website (for example, which pages they visit most often and whether they receive error messages from web pages). These cookies are used for statistical purposes and to improve the performance of a website.
Marketing Cookies:
These Cookies can be used to send targeted advertising. They are used to provide content that best suits your interests and searches.
- What happens if you do not want Cookies?
If you do not want cookies, you can set your computer to warn you each time a cookie is sent to it or disable the download of all cookies through your internet browser (“Check the Help menu/ Help” of your browser to learn how to change or update your cookie settings correctly). You can delete all Cookies that are already on your computer, as well as set your browser in a way that does not allow the installation of cookies. Rejecting Cookies may affect your ability to use any of the products/services on our website.
For more information on Cookies, you can visit the website aboutcookies.gr.